How DANA and QRIS Data Is Used
Our Privacy Policy sets out the data needed when you create an account, confirm your phone number, sign in, or ask us to check a wallet transaction. We may receive account identifiers, device signals, login records, support messages and transaction references connected with DANA, OVO, GoPay,
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QRIS, bank transfer or virtual account activity. We use these records to match your account, investigate a stalled status, protect sign-in and meet applicable requests. A payment rail may send us a reference or status rather than your full wallet credentials. We do not ask for
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a wallet password in support chat. Processing and access can depend on local law, and where local law permits, you can ask us to explain, correct or remove eligible data through the contact path below.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.